Privacy Policy

Presbyterian Christian Fellowship in Canada (“PCFC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit www.pcfccanada.com(the “Site”), contact us, apply for membership, register as a member, request prayer, give online, join live worship, or otherwise interact with our digital services.

We are a church community located at 4246 91A Street NW, Edmonton, AB, Canada. This policy is intended to align with applicable Canadian privacy expectations, including principles reflected in the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta privacy practices, as they may apply to our ministry operations.

This policy applies to personal information collected through:

• Our public website and ministry pages
• Contact and prayer request forms
• Membership applications and private membership registration links
• Online giving links that leave our Site for third-party processors
• Live worship tools and embedded media we make available
• Administrator accounts used to manage Site content

This policy does not govern information collected offline during in-person church activities except where that information is later stored in systems connected to this Site.

Information you provide. Depending on how you use the Site, you may provide:

• Contact details such as name, email address, and phone number
• Messages and inquiry subjects submitted through our contact form (including prayer requests)
• Membership application details such as name, email, phone, address, and family information
• Membership registration details submitted through a private invite link
• Administrator login credentials for authorized church staff managing content

Information collected automatically. Like most websites, our Site and hosting providers may automatically receive technical information such as IP address, browser type, device information, pages visited, and approximate access times. We use this information to operate, secure, and improve the Site.

Photos and media. Our gallery, articles, ministry pages, and livestreams may include photos or video of church events. If you prefer not to appear in public church media, please contact us so we can discuss reasonable accommodation.

We use personal information to:

• Respond to questions, visit requests, and prayer needs
• Review membership applications and registrations
• Communicate about worship, ministries, and church life
• Administer pastoral care and congregational records as needed
• Operate, maintain, and improve the Site and related systems
• Protect against spam, abuse, fraud, and unauthorized access
• Comply with legal, accounting, and charitable obligations

We do not sell your personal information. We do not use contact or prayer submissions for unrelated commercial marketing.

We may share personal information only as needed for ministry and operations, including with:

• Authorized PCFC leaders, elders, and administrators who need access to respond or serve
• Service providers that host or process data on our behalf (for example, our database and authentication provider)
• Payment and donation platforms when you choose to give online
• Professional advisors or authorities when required by law or to protect safety, rights, or property

Prayer requests and sensitive pastoral messages are treated with care and shared only with those involved in responding, except where disclosure is required by law or necessary to address an imminent risk of harm.

Parts of our Site connect to independent services that have their own privacy policies. When you use those services, their terms apply:

• Supabase — stores form submissions, membership records, content, and administrator authentication data
• Zeffy — processes online donations linked from our Giving page (donation form)
• Google Maps — provides maps and directions to our church location
• YouTube — hosts livestream and video embeds
• Zoom — may be used for live participation links
• Facebook and TikTok — social platforms linked from the Site
• Email providers — used when you email us at inquiries@pcfccanada.com or when Interac e-Transfer instructions reference pcfcmgt@gmail.com

We encourage you to review the privacy notices of those providers before using their services.

The Site may use cookies or similar technologies that are necessary to operate securely—especially for administrator sign-in sessions. Your browser may also store preferences related to Site use. You can control cookies through your browser settings, but disabling necessary cookies may affect admin or authenticated features.

We retain personal information only as long as reasonably needed for the purposes described in this policy, including pastoral follow-up, membership administration, security, and legal or financial record keeping. When information is no longer needed, we take reasonable steps to delete or de-identify it.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure. Please use strong passwords for any account access and notify us promptly if you suspect unauthorized use of your information in connection with our Site.

Our Site is intended for a general audience, including families in our congregation. We do not knowingly collect personal information from children online for commercial purposes. Ministry pages may describe youth or children's programs; participation details are typically handled through parents/guardians and church leadership. If you believe a child has provided personal information through the Site without appropriate consent, contact us and we will take reasonable steps to address it.

Subject to applicable law and pastoral/administrative needs, you may request to:

• Access personal information we hold about you
• Correct inaccurate or incomplete information
• Withdraw consent where consent is the basis for processing
• Ask us to limit certain communications, where practicable

To make a request, contact us using the details below. We may need to verify your identity before responding.

Our service providers may process or store information on servers in Canada or other countries. Where information is transferred outside Canada, it may be subject to the laws of those jurisdictions.

We may update this Privacy Policy from time to time. The effective date at the top of this page will be revised when changes are posted. Continued use of the Site after an update means you acknowledge the revised policy.

For privacy questions, requests, or concerns, please contact:

Presbyterian Christian Fellowship in Canada
4246 91A Street NW
Edmonton, AB, Canada
Phone: (780) 800-9823
Email: inquiries@pcfccanada.com
Or use our Contact page.